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Public Value

Revisiting the political-social dimension of public value

PMR — pp. 1-25 2026-09-15 Original Revisiting the political-social dimension of public value Ana Luiza Terra Costa Mathias, Rosa Maria Fischer Abstract Public value research increasingly recognizes that societal value is generated by public, private, philanthropic, and hybrid actors. However, empirical tools for identifying public value beyond the state remain underdeveloped, particularly regarding its political-social dimension. This study operationalizes this dimension by identifying and analytically defining eight constituent elements. It draws on a multiple case study of three Brazilian social enterprises, combining document analysis, field visits, and semi-structured interviews. Findings clarify the dimension’s components and demonstrate how they can be identified in organizational practices and relationships. The study advances empirical approaches to public value and extends research to non-state actors in a non-European context.

Visualizing & strategizing public value: an unexpected path to invisibilizing

PMR — pp. 1-32 2026-07-23 Original Visualizing & strategizing public value: an unexpected path to invisibilizing Camille Guirou, Laurent Beduneau-Wang Abstract Whereas public value has become a central concern in public management, its visibility within strategic decision-making remains a major challenge. This article examines how visual tools contribute to visualizing and strategizing public value. Drawing on an action research conducted in a French municipality, we show that issue maps shape strategizing by making public value visible, discussable, and strategically actionable. We demonstrate that these tools direct attention, support deliberation and structure meaning, creating public value. Surprisingly, they also generate resistance and processes of invisibilizing: some values become unseen. These findings highlight the inherently selective and political nature of visualizing.

Public value as care within and for practices

PMR — pp. 1-25 2026-07-08 Original Public value as care within and for practices Per Skålén Abstract This article draws on practice theory and care theory to conceptualize public value as care within and for the practices to which citizens are entitled. In doing so, it contributes by theoretically integrating major strands of public value research. More specifically, it shows that strategic management of public value depends on the sustained care for practices; that contestation over public value centres on struggles over what should be cared for; that the cocreation and codestruction of public value depend on the extent to which practices are carefully sustained; and that public values are normatively grounded in care and become visible through enacted practices. The article also outlines practical implications for addressing pressing collective challenges through policy design and demonstrates how legitimacy, management, and accountability are reconfigured when public value is understood as care within and for the practices to which citizens are entitled.

Beyond co-creation: how non-profit organizations create public value in complex social challenges

PMR — pp. 1-28 2026-06-28 Original Beyond co-creation: how non-profit organizations create public value in complex social challenges Caitlin McMullin, Alessandro Sancino Abstract This article explores how public value is created in the complex and contested field of refugee integration, identifing three key arenas – service delivery, social and community activities, and advocacy – whereby NPOs create value in the multiple domains of refugee integration. We develop a conceptual model illustrating mechanisms of public value creation from the perspective of NPOs (full co-creation, societal creation of value between volunteers and service users only, and contestation), highlighting the roles of local and refugee volunteers. We contribute to public management scholarship by advancing theoretical understanding of how value is created in politicized policy fields and by whom.

AI Public Value Creation: Data Encoding, Aggregation, and Algorithmic Computation

PA — 2026-06-08 Original AI Public Value Creation: Data Encoding, Aggregation, and Algorithmic Computation Antonio Cordella, Francesco Gualdi Abstract ABSTRACT AI systems in public administration challenge the premise that value creation arises from managers' strategic mediation among the vertices of Moore's strategic triangle: Public value, legitimacy, and operational capacity. AI imposes new logics that reshape vertices and their interaction dynamics. Critically, these transformations become entrenched through what we term algorithmic public value lock‐in: the crystallization of contingent value definitions into durable technical infrastructures resistant to democratic revision. Examining Peru's SISFOH, an algorithmic welfare‐targeting system, we reveal three interconnected shifts: data management recasts legitimacy as computational objectivity; standardized classifications redefine public value in narrow, quantifiable terms; and algorithmic processing transforms operational capacity from adaptive discretion to rigid execution. Together, these shifts produce lock‐in effects that potentially insulate public value creation from political negotiation.