Original
Anchoring during a storm: unveiling the role of Anchor institutions in place-based public service ecosystems during disruption
Abstract
This article investigates the role of an Anchor Institution (Anchor) within a place-based public service ecosystem (PSE) during disruption. Specifically, it examines how Anchors shape the conditions under which actors can participate in value creation. Drawing on a qualitative single-case study of the University of Siena, an Anchor embedded in a city-campus where students, services, and territorial actors are closely intertwined, we show how disruption activates the Anchor’s multi-level role unevenly. While some actors are enabled to participate and mobilize resources for value creation, others are constrained from doing so. Crucially, we also theorize a new relational mechanism, which we term ‘reverse anchoring’. This mechanism captures how other PSE actors mobilize resources (e.g. venues) to support the restoration of the Anchor’s multi-level role. In doing so, the article offers a novel account of PSE robustness, showing that it also arises from the involvement of peripheral PSE actors.
中文
风暴中锚定：揭示锚定机构在基于地方的公共服务生态系统遭遇中断时的作用
摘要
本文探究锚定机构（Anchor）在基于地方的公共服务生态系统（PSE）遭遇中断期间所扮演的角色。具体而言，本文考察锚定机构如何塑造行动者参与价值创造的条件。基于对锡耶纳大学的定性单案例研究——该大学作为一个锚定机构嵌入于学生、服务与地方行动者紧密交织的城市校园之中——我们展示中断如何不均衡地激活锚定机构的多层次角色。一些行动者被赋能参与并为价值创造调动资源，而另一些行动者则受到约束而无法如此。关键的是，我们还理论化了一种新的关系机制，并将其称为“反向锚定”。该机制刻画了其他PSE行动者如何调动资源（例如场地）以支持锚定机构多层次角色的恢复。由此，本文对PSE稳健性提供了一种新的解释，表明稳健性也源于边缘性PSE行动者的参与。
关键词
锚定机构、公共服务生态系统、基于地方、中断、价值创造、反向锚定、稳健性、定性单案例研究