Original
Unraveling Bureaucratic Procrastination: Probabilistically Sufficient Factors and Necessary Conditions
Abstract
ABSTRACT When confronted with demanding workloads and limited resources, grassroots bureaucrats may resort to procrastinating on tasks as a coping strategy. This study integrates the Stimulus‐Organism‐Response (SOR) model, the Social Cognitive Theory (SCT), and the Conservation of Resources (COR) theory to unravel the multi‐layered drivers of bureaucratic procrastination. Using survey data from Chinese grassroots bureaucrats, we employed a dual‐logic approach that incorporated the perspectives of both sufficiency and necessity. The results, visualized through Bottleneck Importance‐Performance Map Analysis (BIPMA), reveal a hierarchy for interventions. Organizational identification emerges as the highest priority, functioning as both a potent sufficient factor and a critical necessary condition. Self‐efficacy serves as a moderate obstacle for specific subgroups who require targeted support, while public service motivation acts as a foundational prerequisite that warrants ongoing maintenance rather than active enhancement. Combined with strategies to mitigate emotional exhaustion, these insights can facilitate a more targeted allocation of resources to curtail bureaucratic procrastination. This research advances the study of bureaucratic behavior by providing actionable guidance to mitigate bureaucratic procrastination and also by offering a methodological contribution through the application of dual‐logic analysis to complex organizational phenomena.
中文
解析官僚拖延：概率充分因素与必要条件
摘要
摘要 当面对繁重的工作量和有限资源时，基层官僚可能会将拖延任务作为一种应对策略。本研究整合刺激—有机体—反应（SOR）模型、社会认知理论（SCT）和资源保存理论（COR），以揭示官僚拖延的多层次驱动因素。基于中国基层官僚的调查数据，我们采用兼顾充分性与必要性视角的双重逻辑方法。结果通过瓶颈重要—绩效映射分析（BIPMA）可视化，揭示了干预措施的层级。组织认同成为最高优先级，既是一种有力的充分因素，也是一项关键的必要条件。自我效能感对特定亚群体构成中等障碍，需要有针对性的支持；而公共服务动机则作为基础性前提，值得持续维持而非积极提升。结合缓解情绪耗竭的策略，这些洞见有助于更有针对性地配置资源，以减少官僚拖延。本研究通过提供可操作的指导以减少官僚拖延，推进了官僚行为研究，并通过将双重逻辑分析应用于复杂组织现象作出了方法论贡献。
关键词
官僚拖延、基层官僚、组织认同、自我效能感、公共服务动机、情绪耗竭、充分性逻辑、必要性逻辑